Thank you for subscribing to Zealnut. We hope that you are enjoying our social network platform and finding it to be a valuable tool for connecting with others. However, we understand that sometimes circumstances may change, and you may need to cancel your monthly subscription.
1. Cancellation: You may cancel your monthly subscription to Zealnut at any time. To cancel your subscription, please visit the subscription page on our website and follow the instructions provided.
2. Refund Eligibility: If you cancel your monthly subscription before the end of your current billing period, your subscription will remain active until the end of the billing cycle, and you will not receive a refund for that month's subscription fee. However, if you cancel within the first 14 days of your initial subscription, you are eligible for a full refund of your subscription fee.
3. Refund Process: If you are eligible for a refund, we will issue the refund to the original method of payment within 7-10 business days. Please note that we are unable to issue refunds to any other method of payment.
4. No Refunds after 14 Days: After the initial 14-day period, we do not offer refunds for any reason. However, if you have extenuating circumstances, please reach out to our customer support team, and we will do our best to address your concerns.
5. Changes to Refund Policy: We reserve the right to make changes to our refund policy at any time. If we make any significant changes, we will notify you via email or through our website.
We appreciate your business and strive to provide you with the best possible service. If you have any questions or concerns about our refund policy, please do not hesitate to contact us through our customer support channels.